Privacy Policy
1. Introduction
Welcome to Ultra-Go. We respect your privacy and are committed to protecting any personal data we collect. This Privacy Policy explains what information we collect, how we use and share it, and your rights under applicable regulations, including the General Data Protection Regulation (GDPR).
2. Information We Collect
A. Waitlist Registration
If you choose to sign up for our waitlist on this Site, we collect your email address. This data is collected and managed using Kit (ConvertKit), a third-party email marketing automation service.
B. Mobile App Data (Local Storage)
The Ultra-Go mobile application processes and stores training and physiological profile details on your device to compute nutrition strategy and pacing timeline outputs. This data includes:
- Your profile settings (name, sex, height, weight, sweat rate category, and gut training level).
- Your custom nutrition pantry items (brand, product name, carbohydrate, calorie, sodium, and caffeine content).
- Your race plans, aid station notes, and pacing configuration.
This data is stored strictly locally on your device (using AsyncStorage). We do not transmit, upload, or process these profile metrics or race plans on our servers or databases.
C. Analytics and Tracking (Cookies)
We use cookies and analytical services, specifically Google Analytics, on our Site. These cookies collect standard browser metadata and anonymous usage statistics (such as page views, session duration, and traffic sources) to help us analyze website engagement and improve our marketing outreach.
3. How We Use Your Information
We use the collected information for the following purposes:
- To manage your waitlist registration and send early access invitations, beta program news, and updates about the release of Ultra-Go.
- To process and compute physiological formulas (intake targets and pacing estimates) within the mobile App interface locally.
- To track, measure, and analyze website visitor trends and performance metrics through Google Analytics.
- To provide support and respond to user inquiries sent to our contact address.
4. Third-Party Services and Sharing
We do not sell, rent, or trade your personal data. We only share data with trusted third-party service providers to facilitate our services:
- Kit (ConvertKit): Used to securely store waitlist email addresses and dispatch newsletters. Their handling of your data is governed by their own privacy policies.
- Google Analytics: Used to track website usage statistics. You can opt out of Google Analytics cookies through your browser settings or standard cookie banner tools.
5. Future Paid Features & Cloud Storage
In future updates, we plan to offer cloud synchronization, multi-device backup systems, and a premium (Pro) paid version of the App. If you opt into these features, we will securely process and store your synced data on cloud databases. This synchronization will be strictly opt-in and will be subject to updated terms and security protocols to ensure your data remains encrypted and protected.
6. Data Retention and Deletion
- Waitlist Email: We retain your email address for as long as the waitlist or product newsletter is active, or until you choose to unsubscribe.
- App Training Data: Since this data is stored locally on your device, you have complete control over its retention. You can wipe all data instantly by clearing the App's storage cache or by uninstalling the App from your device.
7. Your GDPR Rights (European Union & Belgium)
Under the General Data Protection Regulation (GDPR), users residing in the European Union (including Belgium) have specific rights regarding their personal data:
- Right of Access: You can request confirmation of whether we process your data and obtain a copy of it.
- Right to Rectification: You have the right to request updates or corrections to inaccurate information.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your email from our waitlist. For mobile app data, you can delete it directly off your device.
- Right to Withdraw Consent: You can withdraw your consent to receive newsletters at any time by clicking "unsubscribe."
To exercise any of these rights, please contact us at the email address listed below.
8. Security
We implement appropriate technical and organizational measures to safeguard your personal data. However, please be aware that no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@pietersimons.com